FAQ

Home – FAQ

General Questions

What does TKA do?
TKA develops and manufactures laboratory water purification systems, consumables and related solutions for pharmaceutical, biotechnology, healthcare, research, academic and industrial laboratories.
TKA offers benchtop water purification systems, centralized water generation systems, high-throughput systems, consumables, accessories, storage and distribution solutions, and service support for laboratory water applications.
TKA systems are suitable for pharmaceutical QC laboratories, biotechnology laboratories, clinical and diagnostic laboratories, academic research laboratories, industrial laboratories and government institutions.
TKA provides laboratory water purification systems as well as consumables, replacement cartridges, filters, accessories and service support.
Yes. TKA is focused on laboratory water purification technologies. This focused approach helps us provide deeper application knowledge, better support and solutions designed specifically for laboratory use.

Water Quality & Applications

What is Type I water?
Type I water is ultrapure water used for highly sensitive applications such as HPLC, UHPLC, LC-MS/MS, ICP-MS, ICP-OES, molecular biology, cell culture and critical reagent preparation.
Type II water is purified water used for general analytical applications, reagent preparation, buffer preparation, microbiology media, clinical analyzers and as feed water for Type I ultrapure water systems.
Type III water is generally used for less critical laboratory applications such as glassware washing, autoclave feed, water baths and as feed water for higher purification stages.
CLRW stands for Clinical Laboratory Reagent Water. It is used in clinical, diagnostic, hospital and pathology laboratories where consistent water quality is required for analyzers and reagent preparation.
Most HPLC applications require Type I ultrapure water, especially for mobile phase preparation, blanks, standards and critical reagent preparation. Low TOC, low ionic contamination and low particulate contamination are important for reliable chromatographic performance.
ICP-MS and ICP-OES applications generally require very low ionic and trace metal contamination. Type I ultrapure water is commonly recommended for sample preparation, blanks, standards and reagent preparation.
Yes. Depending on design, a laboratory water system can support multiple applications. For example, Type II water may be used for general laboratory work and as feed water for Type I ultrapure water polishing.
Technically, ultrapure water can be used for many applications, but it may not always be economical or necessary. The correct water quality should be selected based on the application requirement.

System Selection

How do I select the right laboratory water system?
System selection depends on required water grade, application, daily water requirement, feed water quality, number of users, number of dispensing points, available space, compliance needs and future expansion plans.
As a practical sizing principle, the system should generally be capable of producing the laboratory’s estimated 24-hour water requirement within approximately 8 working hours. Additional margin should be considered for peak usage, feed water variation, consumable aging and future expansion.
A benchtop water system is suitable when the daily water requirement is moderate, the number of users is limited, and water is required near the point of use for specific applications such as HPLC, LC-MS/MS or reagent preparation.
A centralized water system is suitable for laboratories with high daily water demand, multiple users, multiple instruments, multiple laboratories or several dispensing points. It can help reduce duplication of systems and improve water management.
Yes. You can share your application, daily water requirement, feed water condition, number of users and laboratory setup. TKA specialists can help identify the most suitable water purification solution.
You can use the “How Can We Help?” section or contact TKA with your application details. Our team can help you understand whether Type I, Type II, Type III, CLRW or a combination of water grades is required.

Installation, Service & Maintenance

What information is required before installation?
Before installation, information such as feed water source, feed water pressure, available space, power supply, drainage, daily water requirement and point-of-use locations may be required.
Yes. Feed water quality directly affects system performance, consumable life, RO membrane life, EDI performance and final water quality. A feed water analysis is useful for selecting and designing the right system.
Purified water quality can deteriorate during storage and distribution if the tank, vent filter, recirculation loop, piping material or sanitization practices are not properly designed. Storage and distribution are especially important in centralized systems.
Service frequency depends on system type, usage, feed water quality and application requirement. Preventive maintenance is recommended to maintain water quality, avoid downtime and protect instruments.
Water quality may reduce due to exhausted cartridges, poor feed water, bacterial growth, high TOC, membrane fouling, poor storage conditions, damaged filters, inadequate sanitization or unsuitable operating conditions.
TKA can provide service and validation support, including IQ/OQ/PQ-related documentation where applicable, depending on the system and customer requirement.

Consumables & Accessories

What consumables are used in laboratory water systems?
Common consumables include pretreatment cartridges, RO membranes, DI cartridges, polishing cartridges, UV lamps, final filters, tank vent filters and sanitization components.
Consumables should be replaced based on water quality indicators, system alerts, usage, feed water quality, time interval and preventive maintenance schedule. Resistivity, conductivity, TOC and flow changes may indicate cartridge exhaustion or system issues.
Yes. Exhausted consumables can reduce water quality, increase conductivity, reduce resistivity, increase TOC, allow microbial growth and affect sensitive laboratory applications.
TKA can provide selected consumables and replacement solutions for compatible laboratory water systems, depending on the system model and requirement.
Yes. Different applications may require different final filters. Analytical applications may require particulate and bacterial reduction, while biological applications may require additional endotoxin control.

Troubleshooting & Support

What should I do if my HPLC shows baseline noise or ghost peaks?
Check the water quality, TOC level, mobile phase preparation process, storage container, final filter, cartridge condition and microbial contamination risk. Poor water quality can contribute to baseline noise, ghost peaks and poor reproducibility.
Low resistivity may indicate ionic contamination, exhausted DI cartridge, high CO₂ absorption, poor RO/EDI performance, contamination in storage or incorrect system operation. The purification chain and storage conditions should be checked.
High TOC may come from organic contamination, exhausted cartridges, poor UV oxidation, bacterial growth, unsuitable storage materials or contaminated feed water. System maintenance and consumable condition should be reviewed.
High bacteria count may indicate microbial growth in storage tanks, distribution loops, dead legs, filters or stagnant areas. Sanitization, UV disinfection, recirculation, tank vent filtration and final filters should be evaluated.
Yes. TKA can help understand the issue, application, current system, water quality data, consumable condition and service history to suggest possible corrective actions.

Ultrapure water has extremely low ionic content and very low buffering capacity. Because of this, pH measurement in Type I and high-purity Type II water is difficult, unstable and often misleading.

When ultrapure water is exposed to air, it quickly absorbs carbon dioxide. This forms weak carbonic acid and can shift the measured pH below 7, even though the water quality may still be suitable. In addition, because ultrapure water contains very few ions, a normal pH electrode may not give a stable or reliable reading.

For high-purity water, resistivity, conductivity and TOC are more meaningful quality indicators than direct pH measurement. Pharmacopeial water testing also recognizes this issue. USP guidance for Water Conductivity <645> uses conductivity-based testing for Purified Water and Water for Injection; pH measurement is only part of the later conductivity test stage after increasing ionic strength with potassium chloride to make the pH reading valid. USP explains that without increasing ionic strength, pH measurement can be highly unstable and inaccurate.

Therefore, Type I and high-purity Type II water should not be judged by ordinary pH measurement alone. If water quality is in doubt, check resistivity, conductivity, TOC, microbial condition, consumable status and system maintenance history.

USP <645> recognizes that direct pH measurement of very low-conductivity water can be unstable and inaccurate unless ionic strength is increased. In Stage 3 of the USP water conductivity test, potassium chloride is added before measuring pH to increase ionic strength and allow a more reliable pH measurement. Therefore, ordinary pH measurement of Type I or high-purity Type II water should not be used alone to judge water quality. Resistivity, conductivity, TOC and microbial parameters are more meaningful indicators for high-purity laboratory water.

Reference: USP <645> Water Conductivity guidance explains that pH measurement of very low-conductivity water is unstable unless ionic strength is increased.

Stored purified water can be affected by the surrounding laboratory atmosphere. Whenever water is drawn from a storage tank, air enters the tank to replace the volume of water removed. A tank vent filter is used to protect the stored water by filtering this incoming air.

However, laboratory air is not always clean. In analytical, pharmaceutical and chemical laboratories, the atmosphere may contain carbon dioxide, volatile organic compounds, solvent vapours, peroxide traces, particles and microorganisms depending on the nature of work being carried out in the laboratory.

Carbon dioxide from air can dissolve into purified water and reduce resistivity by forming weak ionic species. Volatile organic compounds and solvent vapours may contribute to organic contamination and increase TOC. Airborne particles and microorganisms can also compromise stored water quality if not properly controlled.

A good tank vent filter helps reduce the entry of airborne contaminants, particles and microorganisms into the storage tank. Some vent filters also use adsorbent media such as activated carbon to reduce organic vapours and carbon dioxide exposure. However, the protection capacity of a vent filter is finite. Its life depends on the quality of laboratory air, tank usage, volume of air entering the tank, humidity, chemical vapour load and operating environment.

For this reason, tank vent filters should be replaced periodically as part of preventive maintenance. A blocked, exhausted or overdue vent filter may no longer provide adequate protection and can allow atmospheric contamination to affect stored water quality.

Regular replacement of tank vent filters helps protect purified water during storage, maintain resistivity and TOC stability, reduce microbial contamination risk and improve long-term system reliability.

To help protect stored purified water from atmospheric contamination, TKA offers tank vent filter solutions designed for laboratory water storage tanks.

Learn more about TKA Tank Vent Filters (link to take to tank vent filter page)

Even when a storage tank is fitted with a vent filter, the surrounding laboratory atmosphere can influence stored purified water. Whenever water is drawn from the tank, air enters the tank to replace the withdrawn water volume. If the laboratory atmosphere contains carbon dioxide, volatile organic compounds, solvent vapours, peroxide traces, particles or microorganisms, these contaminants can challenge the tank vent filter.

If the vent filter is exhausted, blocked, incorrectly installed or not replaced periodically, atmospheric contaminants may enter the storage tank and affect the stored water quality.

Carbon dioxide can dissolve into stored purified water and form weak ionic species. This increases ionic load and can reduce resistivity. Organic vapours and solvent traces may increase TOC. Airborne microorganisms and particles can increase microbial and particulate contamination risk.

This stored tank water is often used as feed water for the downstream Type I ultrapure polishing system. If the tank water quality deteriorates, the Type I system has to work harder to remove the additional contamination.

This can lead to:

  • Faster exhaustion of Type I polishing cartridges
  • Increased TOC load
  • Lower or unstable resistivity
  • Higher conductivity
  • Increased microbial risk
  • Higher load on UV oxidation and final filters
  • Reduced consistency of ultrapure water quality
  • More frequent consumable replacement
  • Higher operating cost

Therefore, protecting stored purified water is important even when a downstream Type I system is installed. The better the tank water quality, the more stable and economical the Type I polishing stage becomes.

Tank vent filters have finite protection capacity. Their life depends on tank usage, laboratory air quality, humidity, solvent vapour load, CO₂ exposure and the amount of air entering the tank. Periodic replacement of the vent filter should be part of preventive maintenance to protect stored water quality and downstream ultrapure water performance.

Fig.1 Effect of CO₂ on Type I polishing resin: CO₂ absorbed from air forms weak ionic species in water. These ions increase the load on polishing resin, reduce available exchange capacity, and can lead to faster cartridge exhaustion and unstable resistivity.

The Type I system should polish good-quality feed water; it should not be forced to correct avoidable contamination introduced during storage.

Commercial & Support Questions

Can I request a product catalog?
Yes. Product catalogs and datasheets can be downloaded from the website or requested from TKA.
Yes. You can use “Get Help” or “How Can We Help?” to share your application, daily water requirement and laboratory challenge. Our specialists can guide you.
Yes. You can submit a request through the product page or contact form. Please share the product of interest, application, daily water requirement and contact details.
Yes. TKA provides service support, preventive maintenance, consumables support and technical assistance for laboratory water systems.
You can contact TKA through the Contact Us page, product enquiry forms, or the How Can We Help section on the website.

TKA Ultrapure Water Technologies India Pvt. Ltd.
Unit 311, Globe Business Park,
Kalyan – Badlapur Road, Laxmi Nagar, Ambarnath (W) 421501
Thane, Maharashtra, India
Phone: +91-9987174888 / +91-9867964888
Email: info@tkaindia.com

© 2026 TKA India | All Rights Reserved.

TKA Ultrapure Water Technologies India Pvt. Ltd. is an Indian company focused on the design, manufacture and support of laboratory water purification systems… Read More

Quick Links

Accessories

Applications

Products

Purification Technologies

Learning Center

Water Impurities

Services

FAQ's

Privacy Policy

Terms & Condition

Team

Contact Us

Company

About Us

Services

Features

Our Pricing

Latest News

© 2026 TKA India | All Rights Reserved.